FREQUENTLY ASKED QUESTIONS
Can I log in to my DIRECTV for BUSINESS account online?
At this time, DIRECTV for BUSINESS customers cannot access their account through an online portal. If you need assistance with your account, contact a representative at 1.888.388.4249.
How do I find my DIRECTV for BUSINESS account number?
You can find your account number when you check your billing statement. See the nine-digit number? That’s your account number.
If you can’t seem to locate your account number, you can contact technical support at 1.888.388.4249.
How do I fix my overheating receiver?
If your receiver overheats, you should receive this error message: “Your receiver is too hot and needs to cool down.”
To cool down your receiver, clear the air vents from any possible obstructions.
Is there an early termination fee?
Yes, as with most TV service providers, there is an early termination fee for canceling your TV service before your contract ends. The exact amount depends on the contract’s remaining length and varies between private, public, and business subscribers.
What kinds of promotional offers do you have right now?